020 8390 0622 Emergency Out of Hours: Should an emergency arise out of office hours please call either the above number, or 07988487434 The emergency number should only be used for incidents involving gas leakages, burst water pipes, total electricity failure, burglaries or an incident jeopardising the safety of the property or its occupants. It does not include the breakdown of domestic appliances. If after the event, it is deemed either by us or the contractor that the call out was not an emergency tenants will have to meet the full cost of the call out and any repairs carried out.